RH
Rita H
1 reviews | Active since Jan 2016
05 Jan 2016, 23:23
Data bundle
I accidentally bought R999.00 worth of data bundles on 15 December 2015. Went to the vodacom shop and they logged a call , I got a sms saying that they could not help me. I went on the website and explained my problem and said that I don't expect to get my money back but to extend my expiry date. I got a sms again that they cannot help me. This was an honest mistake , I am a senior lady and cannot really afford loosing that money . Is Vodacom really just gonna take my money and say SORRY CANNOT HELP YOU !!!!!!
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Vodacom's replyOfficial
06 Jan 2016, 12:39Hello rghimschoot@,
Thank you making us aware of this issue.
A consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Thank you making us aware of this issue.
A consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Best regards,
Vodacom's reply06 Jan 2016, 12:39
Official
Hello rghimschoot@,
Thank you making us aware of this issue.
A consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Thank you making us aware of this issue.
A consultant will make contact with you in due course to assist with your query.
Regards
MK
Consumer Website Team
Best regards,