Data bought through the App.

Today I bought the 5G+5G 7days data, using my credit card. My account was not credited with the 10G. I called Vodacom it was one story after another: 1. Only back office can check but they work from home. 2, For the agent Khaya to escalate to the back office working from home I must provide proof of payment. Without that they will not investigate. 3. I asked to speak to the supervisor Bongani, it turn out even to speak to him I had to have a POP. Mini statement. They further to suggest I call my back for this mini statement. 4. It took some back and forth to get the Bongani name. The surnames of both, it was made crustal clear I was not going to get them. This took 28 mins of my time, with no assistance instead I was asked to call my bank and waste more of my airtime. By the way, I was willing to wait for them to investigate. R159 is down the drain unless I'm willing to spend more than the 30 mins already spend calling them, with POP and another 30 mins with Vodacom. Wow.