Data Billing Investigation

<p> </p> <p>Vodacom SA - I've tried to follow-up on this Data Billing investigation on numerous occasions with no response since Wednesday 13 July.</p> <p> </p> <p>I've spent hours on the phone with call centre agents (who always have system problems - and I'd need to wait) who cannot assist me or says their TL will call me back!</p> <p> </p> <p>Don't proclaim to be SA's best network but then can't follow-up on queries which should not be taking this long- you are a telecommunications company after all.</p> <p> </p> <p>I would like someone to contact me urgently about this investigation & provide me with feedback - as this service is unacceptable.</p> <p> </p> <p>My Reference Number: 1- ********** 1733</p>