1 reviews | Active since Nov 2013
Good day<br> <br> I'm am so shocked and rather upset after calling in to find out why my WI-FI doesn't want to connect to my new Samsung A5. I found out that my data is all used. Its the 10th of the month and my data is finished. I have a package for a WI-FI with 2gig data for R139. Then the agent tells me my data usage for the month is already over R2000, that is besides the WI-FI DATA. <br> When you contracting agent sold me this upgrade he never mentioned when you get this phone please make sure this & this is off... I loaded app from Play store and then the apps just update in the background. I am new to Samsung and don't know anything about this. I now had to buy another 500MB. No one notifies me that my data bill is running up or alerts me that there could be a problem. This is not normal if you look at my account for the past years I have been with Vodacom. EVERY TIME I upgrade this happens to me. I feel it's unfair and agents should inform the client how the data can run up when selling the phone. <br> <br> I CAN NOT AFFORD THIS DATA BILL PLEASE VODACOM - SORT THIS OUT AS I AM NOT AT FAULT HERE.<br> <br> And I only started using this phone on Tuesday and today is Thursday!!!!<br>
Best regards,
Best regards,
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