TK
THEBISILE K

1 reviews | Active since Feb 2015

02 Feb 2015, 13:37

DATA BILL OVER R15K AND NO HELP FROM VODACOM

I received a massive data bill in about August last year, of thousands of rands. I could not understand why, and went to a vodacom who logged a call. still nothing has been done and i have tried many times to get this sorted. CAN VODACOM PLEASE ASSIST ME IN SORTING THIS OUT AS I CANNOT BE HELP LIABLE FOR MORE AND MORE AMOUNTS OF MONEY WHEN THE NUMBERS ARE DELETED AND CANCELLED, YET STILL GETTING DEBITED!!!!! <br> <br> CONTACT ME URGENTLY TO RESOLVE THIS!!!<br> <br> SHICKING SERVICE

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Replies (1)
Vodacom
Vodacom's reply03 Feb 2015, 15:01
Official
Hello m.alterations,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team