MW
Michelle W

1 reviews | Active since Sept 2017

25 Sept 2017, 13:55

Data bill great shoc****!!!!

I've been paying my Vodacom bill every month for the last year and a half. My bill would always be between R400-00 and R700-00. Suddenly I'm receiving bills for R1200-00 and R1700-00. I'm always using my uncapped wifi at home so I'm a bit confused as to what's going on. I'm trying to find out what went wrong and all parties involved just pull up their shoulders. Very dissapointed in Vodacom and their service. I'm ending my contract and they will never see me again.

0
Replies (3)
MW
Michelle W's update25 Sept 2017, 13:57
Reviewer Update
Shock with a K :)
Vodacom
Vodacom's reply26 Sept 2017, 06:12
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply05 Oct 2017, 08:30
Official

Dear Michelle

Kindly be advised that feedback has been sent to you via email.

Regards,

RJ

Best regards,