Data bill for data not used

Despite your investigation, I am still confused as to how so much data could be used. <br> <br> In 2012, my husband had a similar experience. His data disappeared at R1000 per day, even when his phone was off. Vodacom head office eventually helped us with the situation. Since then, we have been extremely careful and kept an eye on our usage. After the 2012 ordeal we had our phones checked for background settings. This was done again in 2014, just before we left SA. We also clean the cache's regularly and do not download all sorts of apps. The gentleman at Vodashop made sure that we were not subscribed to all sorts of unwanted apps.<br> We have the necessary apps on our phones and access My vodacom.<br> Our current packages are small, as we are in Saudi Arabia. <br> We request data usage from vodacom.<br> We receive warnings from Vodacom if data is almost depleted.<br> I have a data measuring app.<br> My phone updates only when we have wifi.<br> <br> You sent me a statement of data usage. Some occurred when I was in a meeting with my broker and my phone was in my bag, or at two in the morning, or while having lunch with friends. Something is wrong.<br> I cannot pay R9000 for data not used. Please help.