1 reviews | Active since Feb 2016
data bill
<p>I have a data contract taken out with Vodacom for 3GB per month and the contract has a call limmit of R50. This december the data exceeded 3GB and excess data was billed beyond the R50 call limmit in multiple connnections for the remainder of the month resulting in a R19000 bill ! This is simply unnaceptable as the contract has SPECIFICALY got a call limmit for the purpose of accidental excess usage. In addition NOT ONE notification was sent to any of the contact numbers to say that the data usage had exceeded the 3GB contract. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
