sP
susan P
1 reviews | Active since Sept 2016
16 Sept 2016, 09:01
Data bill
<p>I have a data account with Vodacom, with a limit on the contract ( R50) I recieved a bill R 4800 over the contract amount..I phoned 02/09 and went to Vodaworld on Saturday 03/09. I can see on the account they did put a limit on this acoount, but a call limit this is a data account.. I am atill waiting for an aswer. I phoned this morning they closed my querie.... Now they re-opened it S3-G6J73-3DG8. AND HOW CAN VODACOM CHARGE YOU FOR 2GB - R 95.61 and for out of bundle they charge more than R 800 per GB.</p>
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Vodacom's replyOfficial
16 Sept 2016, 10:26Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Sept 2016, 10:26
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,