Data being charged for downlaods I did not do

To whom it may concern,<br> <br> Since the 11TH April 2015 I have been going from pillar to pillar not getting a resolution.<br> I have called the data customer care center number, 082 155 so many times that now I answer their security questions to verify myself, before they ask.<br> <br> On the 11th April 2015 after 12h00, I received a sms on my Top Up contract ( ***, Samsung A3 ) stating that Vodacom has suspended my account.<br> Finding this to be strange, I called the customer care center number, where your call Agent advised me that he wasn't sure why I was suspended, but he has uplifted the lock and I need to restart my cell phone, which I did and all was in working order.<br> Call was made around 15h00, please kindly listen to the call made to note that nothing about my Data was mentioned by your Call center agent.<br> <br> Later that day I wanted to do internet Banking on my Mc book. When trying to connect via my Router, I noticed that I was not able to connect to the internet.<br> The signal light on the router was flashing, so I turned it off, took the battery out, placed it back in and restarted it.<br> It still did not work, however I thought it was the battery being flat and I left it choosin