1 reviews | Active since Jan 2017

07 May 2017, 00:43

Data bandits!

<p>My data keeps on disappearing and the last time (last weekend) I logged a query it replaced without any explanation of what had happened. Now the same thing has happened again today, twice, and Vodacom has suddenly gone mum. I feel like I'm throwing my money down a black hole. I mean who else uses 1 gig to browse Facebook status updates over 20 minutes and then it's all gone? This is ****! Absolutely putrid. When I ported from cell c, I thought I was porting to something better, but it appears the grass isn't always greener on the other side mxm. </p>

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Replies (1)
Vodacom
Vodacom's reply07 May 2017, 09:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,