ND
Nyameka D
1 reviews | Active since Dec 2010
24 Nov 2023, 09:07
Data *****
Missing data. Wednesday at 7:57am I bought a combo, 10GB + 10GB night owl. Yesterday at 23:49 an sms informs me that I have less than 5GB. How so? This is not the first time this is happening. When I complained sometime this month, suddenly night owl data expiring on 20 November was loaded. What is happening? When I check data on TOBi it becomes clear I am not misusing my data. What is peer to peer file sharing? Bring back my data that I didn't use this month.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Nov 2023, 10:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2023, 10:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team