Data application

Vodacom services sucks this days , I have app**** for data contract on the 07 September 2024 and send my documents to *** since then I haven't heard anything for vodacom then I called them on the 06 October 2024 for follow up and they told me that i have to sent my documents i re-sent them to ***, So today i called to check status of my account yoooooo they keep on telling me the same story, it means everytime when i call vodacom I have to submit my documents that so unprofessional somebody is not doing his/her job and the lady from *** was so rude and put the phone down while i was talking to her then call again they said my phone is not clear they will contact me even now still waiting for their call so what must i suppose to do I feel like we have to beg vodacom to give us service, I'm so ****ed off think to take my service to other providers. Ke sharp ka vodacom so disappointed, customer care need more training on how to service clients they don't have that skill shame