1 reviews | Active since Oct 2017
Data and Service in general!
Dear Vodacom....
As of late you do not perform where needed. Its not like you doing it for free! NO! I pay monthly for this up to horse ass service you provided, and then today I woke up and all my data is gone!? All my airtime is gone?!
And before you even start uhm and Aaa!! My phone did not update and even if it did, it would have used the uncapped Mweb internet connection I have constantly running.
I am disgusted with the poor service we have been recieving latley, and I demand to know how will you be fixing the data & airtime dissapearing? What will Vodacom be doing to not just solve the problem I have, but all the other people have as well!
I will be looking forward to hearing from you!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear James
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear James
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
