Data and premium

<p>I'm so unhappy with the service your company is giving me. In fact unhappy is an understament.</p> <p>On the 1st of May 2017 I bought 2gigs recurring data to my surprise on the 6th I got an Sms advising me that my data has depleted. I called the customer care line and was told that my data was reversed because I had to call you and confirm my request. But the immediately after I purchased data you sent an Sms confirming my data was active. The consultant explained how recurring data works and at no point of the call did I agree to the recurring data option as it meant paying more.</p> <p>June 25th my normal debit order of R400. 50 was successfully debited, and during the month I called to make payment arrangements as I thought I won't be employed anymore, no one help me I was told to cancel my contract. I made funds available for you on the 24th as usual but the debite was unsuccessful. So yesterday I called and advised I will be transferring your money, I then got an Sms advising that R880.49 was unpaid..... What is it for, I woke up this morning to R200 airtime and 2gigs data. Who agreed to the recurring data? Why is my premium increased? Why 2 months later?</p> <p>I need a senior consultant or supervisor to call and play the recording of when I agreed to this bull...</p>