RK
Roxanne K

1 reviews | Active since Nov 2016

26 May 2017, 11:20

Data and play every day

<p>Firstly i just cannot understand that how in one month i dont need to top up my data and the next month i have to top up almost every second day when im using my phone exactly the same as the previous month, firstly we pay contract fees and then still get ********** by Vodacom. And then your play everyday, get R400 off R2000 or more, who has R2000 or more to spend when we spending our salary on Vodacom, why is data and calls not given on this play every day, and we keep getting draws into win a holiday or win a car but you never hear anything more from that, what is the point of a contract and what is the point of promotions when infact all you doing is *****ingfrom your customer. DISGUSTING</p>

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Replies (1)
Vodacom
Vodacom's reply26 May 2017, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

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Regards,
Vodacom Consumer Website Team