Data and non existing feedback

<p>I have been with Vodacom for 21 years. The service that I received with my last upgrade is absolutely disgusting. It started at the branch at Paddocks, Milnerton on the 1st August 2016. They were suppose to order me the new S7 and when I got there the lady that I dealt with, could not even remember that she had to order the phone. The manager stepped in after I told her that I called the shop on the Friday to find out if the phone is there. They told me that there is a couple of the colour that I wanted and I asked them to keep it for me. He went to the safe and took out the phone that they kepped for me. When she tried to load the upgrade deal on the system, it was not working and I was told that they can't process the deal and will have to come back. I was furious, don't they have manual systems in place?????</p> <p>I phone the Vodacom shop in Canal Walk and they told me that they do have the colour in stock and that they will keep it for me until the next day. Needless to say, the phone was there, but they could also not load the deal. The excuse was that Vodacom has a new system now and things are just not working. I was getting aggitated once again and told them to do a manual transaction as I don't have the time and petrol to drive up and down. Needless to say that the Tablet that was suppose to come with the deal, out of stock. With the deal you are suppose to receive 10GB data once off for free. This is where my patience was tested in the worst way ever. 1st September came, no data, it is the 9th today still no data. I locked a call on Sunday 4th September withe Vodacom help centre and spoke to a lady called Tammy. She logged the request and gave me a Reference number and told me that someone will call me within the next 48 hours. What a joke. I called the shop in Canal Walk where I got the phone and have been struggling for 3 days now just to get them to phone me with feedback. I have to phone them all the time and everytime it is a different excuse, the did log the call and they are waiting for feedback for Head Office. This is absolutely unexceptable service. I am the customer, why don't you phone me and give me feedback instead of me phoning you all the time. Vodacom needs to get more competent people to work for them or they have to step up and train their personal better. I WANT MY 10GB DATA AND I WANT IT TODAY!!!!!!!!!!!!</p>