1 reviews | Active since Nov 2015
Data (and money) thieving Vodacom
Vodacom proves time and time again to be a nuisance. After the saga some time ago where everyone’s data was disappearing, it appears the same has happened again. In a matter of 10min after buying 500MB of data, while on WiFi, I was notified that I had been charged R1200 out of bundle rates! The number kept climbing and I was forced to switch off my phone. I am, to say it very politely, LIVID. I can’t use my phone now, for fear of being bankrupted. Vodacom, what is going on!? Give me any good reason why I shouldn’t take my business elsewhere. And fix this!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Hi Konrad
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ
Hi Konrad
As discussed, feedback has been provided and this matter is now resolved.
Have a pleasant day further!
Regards,
RJ