1 reviews | Active since Jan 2018
Data and money *******
How is it that I pay for a certain amount of data each month... But I am being charged for data usage?? I have 31 mb left but you are charging me R7.50 so far for data usage?! Please explain!! Last month I apparently used R167 worth of data which is not possible when most of the time my data is TURNED OFF! Funny as well that my phone will be connected to WiFi but I’ll get an sms to say my data is finished. You are definitely loosing a customer come October when my contract expires. Done with Vodacom.
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per discussion, query has now been Resolved
Regards
Consumer Website Team(SA)