dM
dimakatso M
1 reviews | Active since Nov 2013
27 Sept 2021, 01:54
Data and minutes expired without using them due to network
I bought 1g so I can be able to send emails and download but couldn't use since network was bad.now they took back that data since it was only for a day.i did not even use half of it.this is wack service similar to Friday 24/09/2021 I bought minutes but couldn't place a call and those minutes were taken back.bad service at its best
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Vodacom's replyOfficial
27 Sept 2021, 07:03 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply27 Sept 2021, 07:03
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team