Data and Invoicing
I have been attempting for a long time, to get this company to forward my invoices, for the 3 numbers I have , to my email address but to no avail. No mails, calls or any other attempt, has failed. Secondly, they allocate data to my account, which I have a ****le for, but even though we do not use this ****le, the data will be gone in a day or two. The.y have admitted to this once, however the next month the same would happen. I just spoke to a consultant again this morning who once again is unable to assist. Very poor
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Vodacom's replyOfficial
14 Nov 2017, 09:32Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Nov 2017, 09:32
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,