AD
Aiyaaz D
1 reviews | Active since Nov 2014
29 Jun 2015, 11:56
Data and Incorrect Billing
Again I have an issue where I've been billed for out of bundle data, yet I have text messages as proof that I had purchased bundle before the dates on which I was billed. Vodacom operators are not very helpful either.<br> <br> Also, I've been billed, daily, for some subscription service that I did not subscribe to and vodacom offer no help, nor claim any responsibility. All they do is give you a contact number that just rings. Zero help, zero accountability. For such a big organization to offer such poor service is just plain pathetic.<br> <br> For large fees one is expected to pay, one would expect half decent service.<br> <br> Contract expiry date couldn't come soon enough.
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