Data and important information not given
<p>went to vodacom cresta lower level to purchase wifi for our house. Not only did it take forever but when we got home the data was all used up so we went to return it and complain the next day and only then were we told that our 5GBs will only be activated on the 1 st august. They never shared this with us when we bought the **** thing on 17th july and now we have to wait 2 ****** weeks to use the router. Not only that but vodacom has been chowing my data like its candy or something. I buy 100mbs go on facebook for a minute and them like clockwork i get an sms saying u have less than 4mbs of data. I am buying data every single frickin day its ridiculous and so unprofessional of vodacom to eat my data like this. A GB doesnt even last me 3 days.. Bull**** company., dont get vodacom people. </p>
Dear Customer,
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
