LV
Lawwd V
1 reviews | Active since Sept 2023
15 Nov 2023, 08:13
Data and calls network
I report this every 3 weeks about your Network in cosmo city ext 6 island mean there is no load shedding anymore what could be the issue with the data network and lately with calls netwok is weak . Can u please fix that issue permanently i mean i cant reporting this matter every week come on .. i am about to take contract with uncapped wifi but your network is bad ….. just fix the network i use it for work ..
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
15 Nov 2023, 10:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2023, 10:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
16 Nov 2023, 09:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Nov 2023, 09:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to reach you telephonically on 3 occasions. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,
LV
Lawwd V's updateReviewer Update
17 Nov 2023, 06:56I still dont have network and how are u calling me if there is no network i been using MTN while i have contract with you guys ahh come on this is not fair i cant report network every 2 weeks agg
LV
Lawwd V's update17 Nov 2023, 06:56
Reviewer Update
I still dont have network and how are u calling me if there is no network i been using MTN while i have contract with you guys ahh come on this is not fair i cant report network every 2 weeks agg