MR
Mahen R

1 reviews | Active since Nov 2009

27 Aug 2017, 16:16

Data and airtime ******

My data was ****** by Vodacom last week and still not reimbursed. I purchased airtime which is also now being ******. If my data and airtime is not reimbursed immediately, I am cancelling my contract which is now on month to month.

0
Replies (3)
Vodacom
Vodacom's reply28 Aug 2017, 06:37
Official

Dear Customer,


Thank you for making us aware of your complaint.


Kindly be advised that a consultant will make contact with you in due course to assist with your query.


***Please note*** Beware of phishing ****s.


Vodacom will not contact you via Whatsapp to request your personal details


Regards,
Vodacom Consumer Website Team

MR
Mahen R's update28 Aug 2017, 15:19
Reviewer Update
How long is due course? I want my data and airtime back.
Vodacom
Vodacom's reply28 Aug 2017, 15:37
Official


Good day

Feedback has been provided to you on above matter. Once again, please accept our sincerest apologies for the inconvenience caused.

Kind Regards,

LA
Vodacom Consumer Website Team