GV
Gustav V

1 reviews | Active since Sept 2016

01 Sept 2016, 08:09

Data and airtime not receving

<p>Vodacom is not supplying the correct airtime and data every month and u data that was left for the previous month disappears every month and now it is a new thing when u sign for a new contract they do not explained the free Data to the Customer as it is only for 6 Month and not for 24 Months if u ask them about it they tell u that is what u signed.</p>

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2016, 10:47
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

GV
Gustav V's update02 Sept 2016, 12:56
Reviewer Update

Hi,i am stil waiting for feedback. is this what u call service.