zA
zubeida A

1 reviews | Active since Jun 2012

04 Dec 2016, 11:10

Data and airtime MIA

<p>The first of every month I get recharged as per my contract I get 200 rand of airtime which I checked on the first and then I converted the airtime to a gig of data which is 149; leaving me with a balance of 50 rand. I did this on Thursday. This morning my data and airtime are all finish. How is this possible if I don't even surf the net and it usually lasts me till half the month</p>

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2016, 12:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team