Data and airtime loss
On the 09/12/2017 I bought R200 airtime then purchased 1gb for R149 today is the 13/12/2017 my balance R7.95 airtime and 295mb. What happened to my data and airtime how am I supposed to continue with vodacom if we being ****** blind.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
We could not reach you when we called. On two occasions we were advised that we called a wrong number.
Should you still need assistance please e-mail us on ***.
Kind regards
Moddy
Good day
We could not reach you when we called. On two occasions we were advised that we called a wrong number.
Should you still need assistance please e-mail us on ***.
Kind regards
Moddy
