1 reviews | Active since Sept 2015
Data and airtime disappearing at 10pm
I checked my data and airtime balances in the afternoon and I had airtime and about 600mb of data of my gig which normally lasts me the month. All of a sudden I checked my balances in the evening and I had no data and no airtime and on top of that I get an SMS to say your Blackberry services has been submitted. I have never used or owned a blackberry in the past 3 years. I sit on the phone with vodacoms useless staff this morning at 8:30am on the 26/09/2015. To get told that I have used over 600mb while I was sleeping and that I activated the blackberry service. The fact that this is all possible surprises me. Vodacom are the biggest *******, they just ***** your data, ***** your airtime, and I the customer must just continue to fork out because they are too big for the little man whose giving them the business. After being with them since I was able to have a phone. I am now Sadley going to cancel my contract after this has happened to me. I am trying to run a business and how can I when they take all my data and airtime. Nice vodacom thanks for the worst service I've ever had.
Thank you for your posting.
Your matter will be attended to and service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
Thank you for your posting.
Your matter will be attended to and service consultant will contact you shortly.
Regards,
Vodacom Consumer Website Team
