1 reviews | Active since Apr 2018
DATA AND AIRTIME DISAPPEAR
Vodacom's customer service is terrible I wrote to hellopeter this morning and they reply saying they will call me no one bothers to call me even now my data and airtime just disappears am so ****ed off of the poor customer service and false advi*****t I will escalate this matter to ombudsman.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Good day
Thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim
Good day
Thank you for your patience.
As per our telephonic interaction the matter has been resolved.
Regards
Kim