KS
Kerry S

1 reviews | Active since Oct 2016

18 Oct 2016, 13:41

Data and airtime disappear

<p>Had enough its the third time that my data / airtime just disappear , vodacom says they will investigate and will phone me back. R3300 data and airtime just gone then they use the excuse that there's apps that's taking the data but my mobile data is off so how's that possible... Feel like changing my network.</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply18 Oct 2016, 13:59
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team