1 reviews | Active since Jun 2017

22 Aug 2017, 12:49

Data and Airtime being ******

my data and airtime disappears lately!!! I only use WhatsApp and facebook, yesterday even before I could convert airtime I loaded to data it was gone!!!! is Vodacom *****ing or whats going on here????? I never used to use this much data and airtime!!! same problem with my boyfriend aswell.... airtime is gone even before data and hes not even calling!!!!

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 13:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

's update22 Aug 2017, 14:05
Reviewer Update
mine was corrected thanks.... please sort out my boyfriends refund as well his number is **********