SS
Sandra S
1 reviews | Active since Oct 2019
21 Oct 2019, 11:43
Data and Airtime
I have load data and airtime for the last 3 months and does not even last a day!!!!! I'm on prepaid and do have to buy data and airtime about every second day. .What is happening with my data and airtime?.I do not use my phone during the day as I am working and do have Wifi at work and do switched off my data....but in the evening if I want to make a call or use data...I do not have any data or airtime available. How can you help me?
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Vodacom's replyOfficial
21 Oct 2019, 12:24Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Oct 2019, 12:24
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Sandra S's updateReviewer Update
21 Oct 2019, 15:12thank you
SS
Sandra S's update21 Oct 2019, 15:12
Reviewer Update
thank you