RA
Riley A

1 reviews | Active since Nov 2016

02 Nov 2016, 14:41

data and airtime

<p>Good day</p> <p> </p> <p>I’m really getting ****ed by this data and airtime story it’s been 3 months now that the same thing is happening data and airtime is disappearing</p> <p>It’s really frustrating becoz I hardly use my airtime and data and even though my data is switched off my airtime still runs I cant be paying for a phone every</p> <p>Month that I cant even use every month the same thing im really fed up now of this problem I need it sorted out as soon as possible ..i receive my</p> <p>1 gig data and R200 airtime and that last me only for 2 days how the hell Is that possible can I get someone from VODACOM to call me back on ********** 357 please regarding my issue and if this issue is not sorted out then i think i will have to cancel my contract with vodacom,this is like in the 3rd time im im querieing about my data and airtime been taken !!!!!!!!</p> <p>Thanks</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply02 Nov 2016, 14:44
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team