SP
Sarah P

1 reviews | Active since Aug 2017

24 Aug 2017, 11:21

Data and airtime

Nearly R100 airtime was taken off my phone. I now have to constantly load more !!

What is happening ? Where is it going ?

0
Replies (2)
Vodacom
Vodacom's reply24 Aug 2017, 12:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply24 Aug 2017, 15:09
Official

Good Day Sarah Peinke,

Thank you for taking the time to voice your concern.

This matter was address. Please see sms notification sent to the number in question.

Regards

RO

Best regards,