NZ
Natasha Z

1 reviews | Active since Mar 2012

12 Oct 2020, 15:21

Data and advance, airtime *****

Cannot get through on call centre Tobi is useless keeping booking agent chat never happens You are *****ing my data Had over 100mb, switched my phone off restarted 46mb Yesterday bought 400mb in total I get charged for it, **** gone used over 60mb But get told all the time no data Several times since middle sep buy on shake 100mb or 20mb gets triple charge sometimes through airtime advance and airtime charge but data just disappears and I checked usage for several days double triple charges but not even 100mb usage, but my adata is at 0 all the time. Daily gaming voip streaming... What gaming charges???? Content is blocked you keep adding **** and deducting money I don't agree to Funeral policy r10 deducted, apologized for sms never returned my airtime Where is my data going, why do you keep adding to airtime advance but I never receive data I never get specials for 500mb or 1gig like I use to I get ridiculous insane expensive just for you offers **** I've never bought I'm still not main user on my number Where is my airtime and data going???? And the advance total keeps climbing not receiving data You are so ******* and *******

0
Replies (1)
Vodacom
Vodacom's reply12 Oct 2020, 15:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team