Data and account
<p>Last week the 24th of July 2016 I phoned Vodacom to ask them why I am getting a notification that my data bundle is finished when there is another 10or20Gig bundle on my account. The Supervisor told me that's a standard sms that one gets when a budle is finished, even though one still has another bundle available. My account was sitting at +-R1600. Now one week later with still still call time and dat 9,86Gig on my account, but the total is going up and seems like I am charged for out of data budles. This needs to be solved ASAP!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
