MM
Mamos M
1 reviews | Active since Jan 2019
08 May 2019, 03:41
Data always missing
What is happening with your data bundles? On the 11th April I uploaded data which was finished in a matter of minutes without me using it. I called the call center nothings was done. Same thing happened again now on the 1st May, upload 1 gig data 30 min later it was finished. I was driving when I got the sms so we cannt say I used it. Am I not allowed to upload data anymore?
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Vodacom's replyOfficial
08 May 2019, 06:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply08 May 2019, 06:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,