1 reviews | Active since May 2016

13 Oct 2017, 11:16

Data always depleted

I am really frustrated by the Vodacom network. I buy 500mb of data almost every week now and this has never happened before . I kindly request my data bought this week back because I only use whatsapp and you cannot tell me that all the data is finished by that. I request someone to contact me urgently regarding this as it is very annoying.

0
Replies (1)
Vodacom
Vodacom's reply13 Oct 2017, 11:22
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,