PN
Phillip N

1 reviews | Active since Apr 2014

01 Nov 2017, 12:34

Data allocation missing

This is the second month in a row where Vodacom has failed to allocate my additional 500mb of data for the month.

Please have one of you contract cancellation consultants give me a call urgently.

I have had enough

0
Replies (2)
Vodacom
Vodacom's reply01 Nov 2017, 13:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply02 Nov 2017, 12:29
Official

Dear client,

We thank you for bringing it to our attention and do apologise for the inconvenience.

Your query has been addressed and assigned to the relevant supporting team.

Warm regards,

SS

Best regards,