PN
Pregasen N
1 reviews | Active since Dec 2012
01 Jun 2021, 09:35
Data allocation
Not getting my monthly data allocation, I had a problem last month and now this month again.
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
01 Jun 2021, 11:32Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Jun 2021, 11:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
PN
Pregasen N's updateReviewer Update
01 Jun 2021, 17:25Hi, when will you'll call.
PN
Pregasen N's update01 Jun 2021, 17:25
Reviewer Update
Hi, when will you'll call.
PN
Pregasen N's updateReviewer Update
02 Jun 2021, 14:32Hi, when will Vodacom be contacting me to resolve this, I have waiting since yesterday and I need my data.
PN
Pregasen N's update02 Jun 2021, 14:32
Reviewer Update
Hi, when will Vodacom be contacting me to resolve this, I have waiting since yesterday and I need my data.
Vodacom's replyOfficial
04 Jun 2021, 14:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were in contact with the relevent department on the 03-06-2021 and was assisted with your query. Regards Consumer Website Team
Best regards,
Vodacom's reply04 Jun 2021, 14:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. Our records indicate that you were in contact with the relevent department on the 03-06-2021 and was assisted with your query. Regards Consumer Website Team
Best regards,