NH
Nicky H
1 reviews | Active since Nov 2014
04 Jun 2016, 21:15
Data & airtime usage
<p>I recharged with R55 airtime and immediately got 60MB. In 10 seconds my data and airtime was gone. I called 111 and the lady told me it's because of the automatic updates. The automatic updates are set to only update when connected to wifi. I buy airtime everyday and this has never happened. Please resolve issue as I am not very happy. I ported from MTN to Vodacom thinking you are the best network provider. </p>
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Vodacom's replyOfficial
05 Jun 2016, 06:42Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards,
Consumer Website Team
Best regards,
Vodacom's reply05 Jun 2016, 06:42
Official
Thank you for making us aware of your complaint.
A consultant will review make contact with you to assist.
Kindest Regards,
Consumer Website Team
Best regards,