<p>Yesterday I bought R100 airtime and immediately bought Daily Data because I know how sneaky Vodacom gets with this Data business. Again today I bought daily data for the same reasons, I used my internet as I would on a daily (I wouldn't run out of data) However! No SMS No Data No Airtime. Nothing! Vodacom stole my Data and my Airtime before the day could even end. R60+ airtime plus 250MB gone just like that. You guys are ******* and why didn't you send me an SMS warning me that my data is gone. Vodacom is pathetic. I'm leaving this network but before I do that I need my money back! And to top it all off your call center agents are as ******** as you guys I was promised to be called an hour back. But nothing. Vodacom pay me back!</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
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