1 reviews | Active since Jul 2017

22 Aug 2017, 10:01

Data & Airtime Disappearing

Hello Peter

I am really disappointed with how Vodacom has been taking airtime and data from me. I dont even receive notification for when my data running out. The amount of money i spend on data and airtime is shocking. I am ready to port to other networks

0
Replies (2)
Vodacom
Vodacom's reply22 Aug 2017, 10:13
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply22 Aug 2017, 13:14
Official

Dear Tshidi Matenche,

Thank you for your patience.

I've responded to you via SMS with feedback.

I sincerely apologise for the inconvenience.

Regards,

UW

Best regards,