data & airtime being depleted timelessly
<p>I get 500mb of data a month plus I buy 1 gig after the second so it doesn't run out. It is the 6th of January an already my airtime and data has been depleted. This is highly unacceptable, not so long ago I had the exact same problem. Please can you treat this with urgency. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
An investigation has been completed and your billing was found to be completely correct and accurate. As a once-off gesture of goodwill your account was credited with 2GB data and R200 airtime. You can go to your PlayStore settings to change the way installed apps are updated. To save costs turn off Auto-Sync (Google Account) as well as Backup and Reset feature in Settings menu. To close background activity, hold the HOME button down. To see which apps used your data, go to Settings - Data Usage (change usage cycle to display a specific day).Please visit http://ow.ly/yQqyr for tips on how to manage your data usage.
Kind regards
Vodacom Consumer Website Team
Best regards,
Dear Customer
An investigation has been completed and your billing was found to be completely correct and accurate. As a once-off gesture of goodwill your account was credited with 2GB data and R200 airtime. You can go to your PlayStore settings to change the way installed apps are updated. To save costs turn off Auto-Sync (Google Account) as well as Backup and Reset feature in Settings menu. To close background activity, hold the HOME button down. To see which apps used your data, go to Settings - Data Usage (change usage cycle to display a specific day).Please visit http://ow.ly/yQqyr for tips on how to manage your data usage.
Kind regards
Vodacom Consumer Website Team
Best regards,