RM
Regomoditswe M

1 reviews | Active since Nov 2016

05 Sept 2017, 13:42

Data & Airtime

Vodacom In The Past 48 Hours Has Chowed 2x 1GB Bundles & R100-Something Worth Airtime. My 1st Query Was Sorted But The Second Time AGAIN. They Never Send Data Depletion SMS & Then Start Chowing At The Airtime, As Much As You Can Take Responsibility To Tell Me I've Loaded Data/Airtime. Take Responsibility To Tell Me When It Has Depleted. & It Is Extremely Unprofessional Calling Vodacom Because It Sounds Like A Party In The Office Space. You Can Hear The Loud Laughing & Chatting From The Consultants. It's So Unpleasant Calling Them

0
Replies (1)
Vodacom
Vodacom's reply05 Sept 2017, 14:44
Official

Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team

Best regards,