TM
TSELANE M

1 reviews | Active since Nov 2013

21 Jul 2016, 11:10

DATA & AIRTIME

<p><br /> I called Vodacom on tuesday requesting answers on what happened to my data and my airtime and the lady that spoke to me said she will forward my query to the relevant department as it does not show on her system as to what happened with my data and airtime. nowmally i load R59 data monthly and it last me the whole month to my surprise this month it is different and my data and airtime just dissapeares and no one knows what has happened to it. Please assist as no one is getting back to me at Vodacom</p>

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Replies (1)
Vodacom
Vodacom's reply21 Jul 2016, 11:09
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,