1 reviews | Active since Jul 2011
Data after upgrade NOT according to quotation
An upgrade of 4 contracts, effective 1 Nov 2017, was done by Mondli on 25 Oct 2017. The incorrect amounts charged after the upgrade was corrected by Lesley Abels subsequent to complaint EC-0C4E-2P4XG3 Hellopeter.
However, the data that 2 of the cell numbers should receive from 1 Dec 2017 is completely different and far less than what was quoted. The sms'e, e-mails, quotation numbers and order numbers can all be provided. Please contact me urgently to correct this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day Ina,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Good day Ina,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian