GL
Gilda L
1 reviews | Active since Sept 2012
22 Sept 2020, 15:58
Data added without giving approval.
Good day - I have phoned numerous times to let Vodacom know that I do not need data to be added to my contract automatically? They keep on adding data without getting my OK for it?
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
23 Sept 2020, 07:56Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Sept 2020, 07:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 Sept 2020, 09:26 Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our chat, kindly contact our business support team on ***(free call from Vodacom sim) or email *** for further assistance.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our chat, kindly contact our business support team on ***(free call from Vodacom sim) or email *** for further assistance.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2020, 09:26
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our chat, kindly contact our business support team on ***(free call from Vodacom sim) or email *** for further assistance.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Thank you for taking our call.
As per our chat, kindly contact our business support team on ***(free call from Vodacom sim) or email *** for further assistance.
We apologize for the inconvenience.
Regards,
Vodacom Consumer Website Team
Best regards,