DATA added to bill but never received

<p>So on Thursday the 8th of December 2016 I added a 3GB monthly recurring data bundle to my account, this was just after 11am. At 5 pm I phoned the customer care line as I had still not received any of my data yet. They said they can’t do anything but log a call for me and it will take up to 24 hours to get a response. 24 hours later I went into the Vodacom shop in Potchefstroom mall. I was advised to just call the number again as they can’t help me. I got home and called the customer care centre again. After about 30 minutes on the phone they call centre agent informed me that she can’t help me and that she will have to log a call for me. This was about 6pm Friday the 9th of December 2016. She said it can take between 24 and 48 hours to resolve. It is now the 12th of December at 11Am. I have not yet received any feedback on this matter. I needed the data to work this weekend and had to end up spending even more money to be able to do my work for this weekend.</p> <p> </p> <p>This is unacceptable and seriously affecting my opinion on Vodacom.</p>